One of the feet was cracked. We had to glue it for it to stay
I live alone in my first college apartment. This thing is small enough for my place while being able to sit comfortably. My dog and I enjoy this very much! If I had to say anything negative it is a bit firm but as we use it more it’s becoming less of an issue.
It arrived late and the box is damaged in various places. I didn't bother opening up the box.
Service was excellent
I ordered the red version of this couch, and although in the pics looks like a nice bright red, the actual color is actually bordeaux. I was kinda disappointed and thought to return it, but then in the return policy they ask you to return this on it's original box (apparently most ppl are tearing up the boxes while opening), plus I'm terribly busy with my work, and then I was like whatever I will keep it. The pics are definitely misleading and by saying that the true color may differ based on your monitor's settings, is not accurate, because I checked this couch in quite a few monitors/phones before ordering and looked the same red in all of them. Anyway, the couch looks OK other than that, so I give you 3 stars just because Christmas is coming.